About This Item:
Welcome to FRESH BROWN, where craftsmanship meets artistry in the creation of exquisite epoxy resin wooden dining tables. Our commitment to excellence is fueled by the collaboration of over 100 skilled experts who transform every piece into a unique masterpiece, capturing both beauty and memories.
Why Choose FRESH BROWN:
- At FRESH BROWN, we view the creation of our epoxy resin wooden dining tables as an art form. We involve our customers in every step of the manufacturing process, seeking their approvals at each crucial stage. This collaborative approach ensures that each table is not just a piece of furniture but a personalized work of art that resonates with your individual taste and style.
Our Unparalleled Process:
- Upon placing an order with us, we send wood placements to you for inspection, providing updates every 4 days on the ongoing process, including the resin filling of the table. We believe in fostering a sense of love and attachment to your handmade resin dining table. Before dispatch, we share final images for your approval, ensuring that the end product surpasses your expectations.
Unlimited Customization Options:
- Embrace the freedom of customization with FRESH BROWN. We welcome all types of resin table customizations, allowing you to choose from a variety of sizes, shapes, and colors. Every order is tailor-made, offering the flexibility to mix designs, select wood patterns like live edge, and match resin colors according to your unique preferences. Contact us via email or whats app message for personalized consultations on customizations.
Diverse Product Range:
- While our expertise lies in crafting Resin Dining and Resin Coffee tables, FRESH BROWN also accepts custom orders for epoxy wall cladding, computer tables, resin wall décor, resin bar tops, and much more. Let us bring your design ideas to life with our skilled artisans and state-of-the-art craftsmanship.
Quality Assurance & Warranty:
- At FRESH BROWN, we take pride in the careful design and handcrafting of our resin products. As a testament to our commitment, all our products are covered by a 5-year warranty.
Legs/Stand :
- The legs for this table are not included. You can order them separately from us, tailored to your specifications.
Table Protection:
- Every table comes with PPF (Paint Protection Film) coating to prevent any damage or scratches during use, ensuring the table remains in pristine condition for an extended period.
Product Information:
| Shape | Round |
| Included Components | Wood and Epoxy Resin |
| Wood used | Walnut Wood |
| Thickness of the table | 40mm |
Note:
- The appearance of the product may differ from the photo as each item is individually customized and handcrafted. Consequently, variations in the final output are expected, and we will seek your approval at every stage of production.
Process:
Color Charts:
Social Responsibility:
We want you to be completely satisfied with your customized dining table purchase. If for any reason you are not satisfied, we offer the following refund or return options:
Refund:
If you decide to cancel your order before production begins, you are eligible for a full refund. However, once production has started, refunds are not available.
Return:
We understand that sometimes preferences may change or unforeseen circumstances arise. Therefore, if the delivered dining table does not meet your expectations due to manufacturing defects or deviations from the agreed-upon specifications, you can return it within 14 days of receipt for a replacement or refund.
Please note the following conditions for returns:
The dining table must be returned in its original condition, unused, and with all accompanying accessories.
You are responsible for the cost of return shipping unless the return is due to a manufacturing defect or error on our part.
To initiate a return, please contact our customer service team at info@freshbrown.com within 14 days of receiving your order.
Non-Returnable Items:
Unfortunately, customized dining tables are non-returnable if the reason for return is a change of mind or preference after production has begun.
Cancellation Policy:
Cancellation requests made after production has started will not be accepted.
Refund Processing:
Refunds will be processed within 14 days of receiving the returned dining table, using the original payment method.
Please contact our customer service team at info@freshbrown.com, if you have any questions or concerns regarding your order or our refund/return policy.
Manufacturing Time: Please allow up to 30 days for manufacturing and preparation before shipment.
Shipping Time:
By Flight: Estimated delivery within 10 days.
By Ship: Estimated delivery within 4 to 5 weeks.
Shipping Cost: Shipping costs are incorporated into the product cost for sea freight.
Tax Responsibility: Any taxes or customs duties levied by the destination country are the responsibility of the customer.
For any inquiries or assistance regarding shipping, please contact our customer service team.
What is the manufacturing time for customized dining tables?
The manufacturing time for our customized dining tables is approximately 30 days.
How long does shipping take?
Shipping by flight typically takes around 10 days, while shipping by sea freight may take 4 to 5 weeks for delivery.
Is shipping cost included in the product price?
Yes, shipping costs are included in the product price for sea freight shipments.
Who is responsible for taxes and customs duties?
Any taxes or customs duties levied by the destination country are the responsibility of the customer.
Can I track my order?
Yes, once your order is shipped, you will receive a shipping confirmation email with tracking information.
What if my order arrives damaged?
In the rare event that your order arrives damaged, please contact our customer service team immediately with photos of the damaged item and packaging.
Can I cancel or modify my order after it's placed?
Orders can be canceled or modified before production begins. Once production has started, cancellations or modifications may not be possible. Please contact us as soon as possible if you need to make changes to your order.
Do you ship internationally?
Yes, we ship internationally to select countries. Please check our shipping policy for more information on available destinations.
Can I choose my preferred shipping method?
Yes, you can select your preferred shipping method, depending on availability and shipping destination.
Do you offer expedited shipping options?
Yes, we offer expedited shipping options for an additional cost. Please contact our customer service team for more information.
Do you offer customization options for colors, patterns, and sizes?
Yes, we offer customization options for colors, patterns, and sizes to suit your preferences. Please contact our customer service team to discuss your customization requirements.
If you have any further questions or inquiries, please don't hesitate to contact us.